Questions Mostly Asked
By Our Customers
Q1. What is Car Crafters and where are you located?
Car Crafters is a full-service automotive solutions company based in Harare, Zimbabwe, offering vehicle sales, mechanical repairs, accident repairs, wheel services, tyres, and spare parts.
Q2. What types of vehicles does Car Crafters sell?
We sell carefully inspected pre-owned vehicles, imported units, SUVs, sedans, 4x4s, commercial vehicles, and source vehicles on request.
Q3. Do you offer custom vehicle importation?
Yes. We assist customers in sourcing and importing vehicles that match their budget, specifications, and preferred models.
Q4. What mechanical services do you provide?
We offer full vehicle servicing, diagnostics, engine work, suspension repairs, brakes, clutch systems, cooling systems, electrical troubleshooting, and general maintenance.
Q5. Can Car Crafters repair accident-damaged vehicles?
Absolutely. Our panel beating team restores accident-damaged cars using professional spray painting, dent repair, chassis straightening, and insurance-approved methods.
Q6. Can customers buy spare parts from Car Crafters?
Yes. We stock high-quality genuine and aftermarket parts including brakes, suspension, electrical components, body parts, lubricants, and accessories — with fast sourcing for hard-to-find items.
Q7. What tyre brands and types do you stock?
We supply a wide range of tyres for small cars, 4x4s, SUVs, trucks, and commercial vehicles, including both budget and premium international brands.
Q8. Do you offer wheel alignment and balancing?
Yes. We use modern alignment equipment for 3D wheel alignment, balancing, steering checks, and suspension assessments.
Q9. Are your technicians qualified?
Yes. Our team includes experienced mechanics, panel beaters, spray painters, wheel technicians, and sales consultants trained to deliver high-standard, professional service.
Q10. Why should customers choose Car Crafters?
We offer a complete automotive solution under one roof — combining honest workmanship, reliable service, modern tools, quality parts, and personalised customer care.